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Ember Temperature Control Smart Mug 2, 14 Oz, App-Controlled Heated Coffee Mug with 80 Min Battery Life and Improved Design, White
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Purchase options and add-ons
Color | White |
Material | Ceramic |
Brand | Ember |
Product Dimensions | 4.5"L x 3.46"W x 4.6"H |
Power Source | Battery Powered |
About this item
- Perfect Temperature Everytime: Ember Mug 2 offers up to 80 minutes of heat (120°F to 145°F) or all-day warmth on its charging coaster. Ideal for keeping drinks at the perfect temperature, perfect for desk use or as a thoughtful gift.
- Smart or Standalone: Use the Ember app to set precise temperatures and get notifications. Without the app, the mug defaults to 135°F and remembers the last setting for a consistent experience.
- Auto Sleep & Sensors: The mug wakes up when hot liquid is poured and goes to sleep based on motion detection. Features like auto sleep and memory ensure your drink is always at the right temperature.
- Hand Wash Safe: Ember Mug 2 is hand wash only with a scratch-resistant coating. Fully submersible up to 1 meter, it’s easy to clean and perfect for any hot drink. Do not place in the dishwasher.
- Smart LED Indicator: The LED lights up to show when your drink is at the perfect temperature, making it easy to know when your beverage is ready.
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WATCH my honest review before buying the Ember mug!
Madelyne Lenamond
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GAME CHANGER for coffee/tea drinkers everywhere!!
Emily Krall
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If you like your drinks HOT watch this first
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Love this mug - wish it lasted longer
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Does it Work? My Detailed Review
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Product information
Item Weight | 0.88 Pounds |
---|---|
Capacity | 414 Milliliters |
Voltage | 240 Volts |
Wattage | 7.2 watts |
Upper Temperature Rating | 145 Degrees Fahrenheit |
UPC | 810011401136 810011401266 |
Global Trade Identification Number | 00810011401136 |
Manufacturer | Ember |
Product Dimensions | 4.5 x 3.46 x 4.6 inches |
Item Weight | 14 ounces |
ASIN | B08D3XPCZR |
Country of Origin | China |
Item model number | CM191402US |
Batteries | 1 Lithium Ion batteries required. |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #19,656 in Home & Kitchen (See Top 100 in Home & Kitchen) #27 in Tea & Espresso Beverage Warmers |
Date First Available | July 16, 2020 |
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Ember Temperature Control Smart Mug 2, 14 Oz, App-Controlled Heated Coffee Mug with 80 Min Battery Life and Improved Design, White
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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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Top reviews from the United States
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- Reviewed in the United States on December 31, 2024The Ember Mug is a game-changer for anyone who loves their coffee or tea at the perfect temperature. Its precise temperature control keeps your drink warm for hours, eliminating the need to reheat or rush. The sleek, modern design fits beautifully into any setting, and the app is incredibly easy to use. This mug is a worthwhile investment for anyone looking to elevate their hot beverage experience!
The battery life is to be desired, though.
- Reviewed in the United States on August 5, 2021First, the Ember Smart Mug does exactly what it says it will do. So it would not be fair to give it less than 5 stars. If you set the temp on your app to 145, it will keep your drink at 145. It is easy to use. Once you have paired it to your phone initially, you never have to think about it again. Just hand wash it, put it on the charging coaster, and it will ready the next day.
BUT DOES IT SOLVE THE COLD COFFEE PROBLEM?
Ember is expensive. For that price, it should ensure I never have cold coffee again. Unfortunately, that is not entirely true. Ember will keep your coffee hot, but only until the battery runs out. For the 14 oz mug, this takes around 1.5 hours when fully charged. Like most coffee drinkers, you might down the first cup in 15 minutes, the second over the next 1/2 hour, but that last cup may sit on your desk for an hour or more while you're busy. Then when you get a moment to take a sip; ugh, cold disgusting coffee.
So the WHOLE story is that Ember will keep the first and 2nd cups piping hot, provided you finish them within the 1.5 hour battery life. But honestly, I didn't search for a $120+ coffee cup for the first 2 cups of the day. I searched for a way to keep that 3rd cup hot, for an hour or more if possible.
My first attempt to work around the short battery life was to use a standard coffee cup for the first 2 cups, and then use Ember for the 3rd. This did help, and the 3rd cup stayed hot longer. But not long enough for me. And should I really have to jump through extra hoops for a coffee cup that costs over $120?? I didn't think so and had made up my mind to return it.
DON'T GIVE UP, THERE IS HOPE!
Thankfully, before giving up and sending Ember back, I searched on Ember's website for ways to extend the battery life.
And there I found the HOLY GRAIL... EMBER can heat your coffee while sitting on the "newly redesigned charging coaster", WITHOUT using your battery!
WHY didn't I find this sooner! All I had to do was move the charging coaster to my desk, instead of next to the coffee pot. Clouds parted, stars aligned, and now my 3rd cup will stay hot all day if I want. And I don't notice any difference with the coaster on my desk. It is so slim and sleek, I don't even notice it sitting in that spot that was reserved for my coffee cup anyway.
FINALLY, HOT COFFEE ALL DAY! I would give Ember 6 starts if I could, for finally solving the cold coffee dilemma. Thank you Ember for such an amazing product. Might be worth HIGHLIGHTING the ability to keep your cup hot for hours provided the charging coaster is used.
5.0 out of 5 stars Almost RETURNED it, made 1 change, and now completely WORTH THE PRICE!First, the Ember Smart Mug does exactly what it says it will do. So it would not be fair to give it less than 5 stars. If you set the temp on your app to 145, it will keep your drink at 145. It is easy to use. Once you have paired it to your phone initially, you never have to think about it again. Just hand wash it, put it on the charging coaster, and it will ready the next day.
Reviewed in the United States on August 5, 2021
BUT DOES IT SOLVE THE COLD COFFEE PROBLEM?
Ember is expensive. For that price, it should ensure I never have cold coffee again. Unfortunately, that is not entirely true. Ember will keep your coffee hot, but only until the battery runs out. For the 14 oz mug, this takes around 1.5 hours when fully charged. Like most coffee drinkers, you might down the first cup in 15 minutes, the second over the next 1/2 hour, but that last cup may sit on your desk for an hour or more while you're busy. Then when you get a moment to take a sip; ugh, cold disgusting coffee.
So the WHOLE story is that Ember will keep the first and 2nd cups piping hot, provided you finish them within the 1.5 hour battery life. But honestly, I didn't search for a $120+ coffee cup for the first 2 cups of the day. I searched for a way to keep that 3rd cup hot, for an hour or more if possible.
My first attempt to work around the short battery life was to use a standard coffee cup for the first 2 cups, and then use Ember for the 3rd. This did help, and the 3rd cup stayed hot longer. But not long enough for me. And should I really have to jump through extra hoops for a coffee cup that costs over $120?? I didn't think so and had made up my mind to return it.
DON'T GIVE UP, THERE IS HOPE!
Thankfully, before giving up and sending Ember back, I searched on Ember's website for ways to extend the battery life.
And there I found the HOLY GRAIL... EMBER can heat your coffee while sitting on the "newly redesigned charging coaster", WITHOUT using your battery!
WHY didn't I find this sooner! All I had to do was move the charging coaster to my desk, instead of next to the coffee pot. Clouds parted, stars aligned, and now my 3rd cup will stay hot all day if I want. And I don't notice any difference with the coaster on my desk. It is so slim and sleek, I don't even notice it sitting in that spot that was reserved for my coffee cup anyway.
FINALLY, HOT COFFEE ALL DAY! I would give Ember 6 starts if I could, for finally solving the cold coffee dilemma. Thank you Ember for such an amazing product. Might be worth HIGHLIGHTING the ability to keep your cup hot for hours provided the charging coaster is used.
Images in this review - Reviewed in the United States on January 1, 2025This is very nice for having a cup of coffee or tea that will stay hot the entire time you're drinking it. If it is off the charger, the battery doesn't last very long, maybe an hour, but if you put a lid on the cup and you keep it on the charger, your hot drink will stay hot for a long time.
- Reviewed in the United States on November 17, 2024UPDATE 12/2024
I have owned the mug for 7 months and six weeks ago the mug lost Bluetooth connectivity and after taking all steps suggested including resetting the mug, it will not connect. I have contacted support multiple times over the last 6 weeks and only receive a computer generated ‘helpful tips’ response.
I reread the warranty and a lack of bluetooth connection does not fall under the warranty. Without the bluetooth connection, the mug will either 1) default to the last temperature setting or 2) operate at 135°, which for me and I would think most people is just slightly hot, no better than an insulated cup.
I would be OK with using the last temperature that was set as once set, I don’t change it. However, in the attempts to connect via bluetooth, one of the steps is completely resetting the mug, which now defaults to the 135° setting. I’ve resorted back to using an insulated mug.
My $119.00 (on sale) fancy mug is now a paper weight. Be warned, the Ember Company will not properly respond to warranty coverage and simply uses AI generated ’tips’ as their means of solving any issue you might have.
_________________________________________
The white ember mug worked great to start, but after 5 months it will no longer connect to the app via BlueTooth. I also own another mug that mysteriously lost it's connection and was able to successfully reset the mug and connect to my iPhone app following all the instructions by Ember.
I cannot get the white mug to connect even though it is recognized in the app, the BlueTooth connection cannot be made. It is well under the 1 year warranty so I first contacted Ember for warranty replacement and other than an email acknowledging receipt of my email, I've not heard from them.
I waited two weeks, then contacted the Amazon seller to try to get a warranty replacement. I've waited two weeks and no answer from the seller either.
Without connection to the app, the mug will default to 135° but that is lukewarm and my typical setting is 145°, which makes the mug no better than a cheap coffee mug from my cupboard.
Think carefully about spending this kind of money on a coffee mug, especially if purchased from a company or seller than totally ignores your requests for warranty service.
- Reviewed in the United States on December 30, 2024Wow, this is the most expensive mug I've ever bought or will buy. As you can see, the temp is off by one degree. Then again, perhaps my thermometer is off by one. No big deal. The cool part is living in the tundra of the northern states, my tea stayed the perfect teml from the first sip to the last. The last may have even been a bit hotter than the first. Hand washing is easy. I avoid the bottom all together. It did shut off once while it was full claiming to be empty, but it righted itself within seconds. 14 oz holds my full 11 oz of coffee plus my creamer and room to not spill it as I walk. Its been 2 days. I'll update if anything goes amiss.
Wow, this is the most expensive mug I've ever bought or will buy. As you can see, the temp is off by one degree. Then again, perhaps my thermometer is off by one. No big deal. The cool part is living in the tundra of the northern states, my tea stayed the perfect teml from the first sip to the last. The last may have even been a bit hotter than the first. Hand washing is easy. I avoid the bottom all together. It did shut off once while it was full claiming to be empty, but it righted itself within seconds. 14 oz holds my full 11 oz of coffee plus my creamer and room to not spill it as I walk. Its been 2 days. I'll update if anything goes amiss.
Images in this review
Top reviews from other countries
- DEEReviewed in Canada on January 10, 2024
5.0 out of 5 stars Always Turn Off CUP After Your Cup is Empty
Absolutely Love These CUPS, to the point I Gifted 2 more up to date Cups to My Family as Xmas Gifts.
The newer versions holds a charge longer than my older on. Love the fact you can personalized your cup by colour charge light. AND, you control everything by their App. Including the Temperature of the drink you like. They are a little expensive, but well worth it. I got mine on sale. It’s so nice to have a hot coffee, and it’s still hot when you get to the last delicious sip. My Family just Loved theirs, best Gift Ever WOW For Sure
-
KarlaReviewed in Mexico on January 23, 2022
5.0 out of 5 stars Indispensable en mis mañanas
Me encanta el Ember mug porque normalmente tardo horas en arreglarme, desayunar y alistarme para el día. Antes de tener esta taza, mi café siempre se enfriaba y ya no quería tomarlo. Ahora me dura hasta que salgo de la puerta caliente y es super fácil configurar y activar. Tenía preocupaciones de como sería el material o la capacidad y déjenme decirles que se ve de lujo, materiales de calidad y pesados. Compré la taza de 14oz y es el tamaño perfecto para mi café en las mañanas
Karla
Reviewed in Mexico on January 23, 2022
Images in this review - Scott MarshallReviewed in Australia on December 3, 2024
3.0 out of 5 stars Love HATE
Ember cups are a fantastic concept and incredibly useful, but I’ve encountered some challenges with the company's aftercare service. It's frustrating that I've had to rely on Amazon for repeated replacements of my cups. For users who utilize them often, it can become a hassle to request repairs or full replacements regularly.
It’s disappointing, especially considering the investment. I hope the company can improve their customer support to match the quality of their product!
- Shellie WarnockReviewed in Canada on May 12, 2024
5.0 out of 5 stars Amazon and a must for slow coffee drinkers
I can’t say enough good things about this mug. Pricy yes but so worth it. I work from home and this is a life saver when I am in long meetings or can’t get away from my desk. It keeps the coffee at a perfect temperature and the app lets you customize the Bluetooth light. A fun extra feature.
- mjmj21Reviewed in Canada on October 21, 2023
1.0 out of 5 stars Not worth the money - - issues AND poor customer service
Had issues pairing the mug (for some reason was undetectable) with the app and in that process, it messed it up and the mug would not turn on to heat.
After searching long and hard for trouble-shooting help, I reached out to their customer service explaining the problem. Long story short - 2 emails to their website 'help' department and one DM message to their Facebook page and I finally heard back from them a week later. So as far at they knew - I did not have use of my brand new mug for a week. There is no phone number to call or chat to talk with to try to solve issues. I read about the poor customer service, but had really liked the mug after using it at a friends home, and decided to splurge on this pricey mug and give them a chance.
As it turns out - half way through the week of waiting for a response - and trying different things repeatedly- - the mug did pair and start working. However -- NOT impressed. Was lucky if the battery lasted for an hour, and when the app was indicating it was getting low - putting it on the charger to give it a 'boost' did nothing. It had to be put back on the charger for a few hours to get it to hold a charge again.
For some people who drink their coffee/tea quite fast - this may work fine. I tend to sip mine for quite a while and had always used an insulated to-go mug for that reason.
The thought of having a real warm mug in my hands was quite appealing. But it was not to be. :-(