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- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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Ember Temperature Control Smart Mug 2, 14 Oz, App-Controlled Heated Coffee Mug with 80 Min Battery Life and Improved Design, White
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Learn more
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Color | White |
Material | Ceramic |
Brand | Ember |
Product Dimensions | 4.5"L x 3.46"W x 4.6"H |
Power Source | Battery Powered |
About this item
- Ember Coffee Mug with Longer Lasting Battery: Our updated smart coffee mug's extended battery life keeps your drink at your preferred temperature (between 120°F - 145°F) for up to 80 minutes on a full charge or all day on its redesigned charging coaster
- Smart With or Without App: Pair this temperature control mug with the Ember app to set the temperature, customize presets and more; Our self-heating coffee mug is also functional without the app and remembers your last-used temperature (135°F out of box)
- Auto Sleep: Our heated coffee mug intelligently senses when to turn on and off; The mug enters sleep mode when empty or after 2 hours of inactivity; Ember wakes up when it senses movement or liquid
- Hand Wash Only: An updated scratch-resistant coating is safe to hand wash; Ember Mug 2 is IPX7 rated and fully submersible up to 1 meter deep
- Perfect Gift for a Life Well Sipped: Whether self-gifted or given to another, there's no better way to share warmth than a favorite drink at just the right temperature every time
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Product Description
Product information
Item Weight | 0.88 Pounds |
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Capacity | 14 Fluid Ounces |
Product Dimensions | 6.06 x 6.06 x 6.26 inches |
Item Weight | 14 ounces |
Manufacturer | Ember |
ASIN | B08D3XPCZR |
Item model number | CM191402US |
Batteries | 1 Lithium Ion batteries required. |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #432 in Kitchen & Dining (See Top 100 in Kitchen & Dining) #1 in Mugs |
Date First Available | July 16, 2020 |
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MUST WATCH before buying Ember Smart Mug
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This Item Ember Temperature Control Smart Mug 2, 14 Oz, App-Controlled Heated Coffee Mug with 80 Min Battery Life and Improved Design, White | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -7% $139.95$139.95 List: $149.95 | $142.45$142.45 | -9% $88.99$88.99 Typical: $97.99 | -5% $142.95$142.95 List: $149.95 | $73.99$73.99 | $69.99$69.99 |
Delivery | Get it as soon as Wednesday, May 22 | — | Get it as soon as Wednesday, May 22 | Get it as soon as Wednesday, May 22 | Get it as soon as Wednesday, May 22 | Get it Jun 6 - 27 |
Customer Ratings | ||||||
Easy to clean | 4.3 | 5.0 | 3.6 | 4.3 | — | — |
Sturdiness | 4.3 | 5.0 | 3.2 | 4.3 | — | — |
Giftable | 4.3 | 4.8 | 3.6 | 4.3 | — | — |
Easy to hold | 4.5 | 5.0 | — | 4.5 | — | — |
Value for money | 3.7 | — | 3.3 | 3.7 | — | — |
Sold By | LuxSaving | Certified Brands - Reconditioned Products | VSITOO | LuxSaving | Boliart | Stoke Voltaics |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the temperature of the cup, mentioning it keeps their coffee hot. They appreciate the heated element in the cup base, and the accurate temperature reads. However, some customers are mixed on quality and performance.
AI-generated from the text of customer reviews
Customers like the temperature of the cup. They mention that the element in the cup base keeps hot drinks at drinking temperature for about 30 minutes, and the app allows them to set it to maintain their preferred temperature. They also appreciate the accurate temperature reads and the fact that it heats back up again surprisingly quick.
"If you have kids…this is a MUST. It’s so nice to be able to keep my coffee warm as we get thru the first half of the day...." Read more
"...It keeps your coffee hot. Buy it." Read more
"...The NextMug doesn’t need an app to set up and it is advertised as keeping liquid at 155 degrees, which appealed to me...." Read more
"...Your drink goes cold fast like a regular mug. You have to keep it on to keep your beverage warm. Also, the lid was an add on...." Read more
Customers are mixed about the quality of the cup. Some mention it's well made, sturdy, and fabulous. Others say it has faulty construction, fragile contacts, and poor quality control. The material quality does not look as nice as expected, and the handle sturdiness is suspect.
"...Have not had an issues yes, seems very durable and high quality. Bought this for family members as a gift and all of them have loved it...." Read more
"...use I noticed the ceramic on the bottom of one of the mugs starting to flake away. I contacted Ember support to see if anything could be done...." Read more
"...Nope you were just existing. This mug introduces you to world of possibility. Do anything your heart desires. Doesn’t matter how long it takes. Why?..." Read more
"...stopped working after a couple of months, I discovered the charging pin had broken off the charging plate ( see photo)...." Read more
Customers are mixed about the performance of the food or beverage warmer. Some mention that it works well, while others say that it stopped working after a few months.
"...It’s stylish and fits the aesthetics of my home. Have not had an issues yes, seems very durable and high quality...." Read more
"I had to change my review, this stopped working after a couple of months, I discovered the charging pin had broken off the charging plate..." Read more
"...And guess what - it’s perfect. Thank you Ember Mug...." Read more
"...Overall I really have been enjoying the Ember 2 Mug.It works well, seems durable and keeps my coffee at the perfect temperature...." Read more
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Top reviews
Top reviews from the United States
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It keeps your coffee hot. Buy it.
Having hot liquid stay hot is a game changer for me. Setup is super simple through the app.
My only complaint would be that I would like the mug to go to 160 degrees - I like my food and drinks really hot.
I had gotten the Ember mug while visiting relatives out of state. When I returned home after the holidays, I wanted a second mug for my wife. The deal that I got on the Ember at Xmas was no longer available, so I ordered a competitors mug (NextMug). I wondered about 2 things that were different about the NextMug vs. the Ember. The NextMug doesn’t need an app to set up and it is advertised as keeping liquid at 155 degrees, which appealed to me.
I received the NextMug and used it a few days. The fact that it has buttons on the side of the mug v. using no app did not enhance my experience. The advertised increased temperature of the NextMug did not materialize. In fact, the NextMug failed to hold a warm temperature consistently. After several days, I returned the NextMug and ordered another Ember mug to replace it. The new Ember mug has worked just like the 1st one and now wife and I each have our own. I also ordered a second charging tray for the Ember mug so that it charges at my preferred coffee chair in our home.
Overall, very happy with the Ember experience.
Overall I really have been enjoying the Ember 2 Mug.
It works well, seems durable and keeps my coffee at the perfect temperature.
The only negative I see is the battery life. At the temperature setting I use, I don't get the full 80 mins out of the mug. I'd say it is probably closer to an hour (and this is consistent for both mugs I own).
Most days the 1 hour life is plenty, but sometimes I'm a little slower drinking, so I was going to buy an extra charging coaster to keep on my desk. But after seeing the price of the coaster ($40) and the delay in getting one (it was 3-4 weeks when I looked), I just decided to buy a whole new mug. Now I keep one set in my office, and one in the kitchen, and I'm able to keep my coffee at the perfect temperate for hours. However, in my experience after about 90-120 mins of heating, it starts to taste more "burned" and eventually (after 2+ hours) turns into gross, burned "stale office coffee" that tastes like it has been sitting in a pot for the whole day. Again, I have my heat set high, so I am sure at a lower temperature you'd get better coffee after a few hours.
PRO TIP: I was considering buying the travel version of this mug, but didn't like the smaller capacity, nor did I really think I needed to spend money on a 3rd Ember. As it turns out, the Yeti Magnetic Lids fit the Ember 2 mug perfectly, and turn it into a great travel mug. I used the lid from a 20oz tumbler, but I'm sure other ones will fit too.
It keeps it hot for about an hour but the charger is really close to me so I can charge if the battery dies.
Set up is easy, turn bluetooth on , download the app and follow the instructions. Anything after that is pain if you're on andriod.
After my first use, i wanted to adjust temperature to see which i like the most, it wont reconnect and I had to the set up all over again. A day later same thing happened. Next day it connected but says no drink in the mug but I actually poured the tea . Had to do manual reset on the mug and app to reconnect. It kept connecting like it should for the next couple days but then the issue where i couldn't connect except through the set up method came back. It is just horrible to have to set up every time or pray that the app actually recognize the mug and not having to set up every time.
I have no idea about the app on IOS but on google play, the reviews share the same issues which is actually connecting to the mug.
If you don't care about the app and want to set the temperature one time and never use the app again then this is a 5/5 stars product.
Top reviews from other countries
The newer versions holds a charge longer than my older on. Love the fact you can personalized your cup by colour charge light. AND, you control everything by their App. Including the Temperature of the drink you like. They are a little expensive, but well worth it. I got mine on sale. It’s so nice to have a hot coffee, and it’s still hot when you get to the last delicious sip. My Family just Loved theirs, best Gift Ever WOW For Sure